Case study

ABINBEV

Created a real-time app to give sales teams instant visibility into draught beer performance, translating data into actionable insights for growth.

Role
Product Designer
Platforms
iOS, Android
ABINBEV

Beverage Analytics by ABInBev allows bar owners and employees to track their business performance in real-time on various dimensions and categories.

My role

As a product designer, I was responsible for the design and UX of Beverage Analytics — new features and design patterns, from research to prototyping and release. I owned production specs and facilitated design reviews with stakeholders.

Disciplines: UX Design · Information Architecture · Wireframes · Animated Prototyping · Interface Design · iOS & Android · Dashboard Design · Illustrations

Process

I partnered with two project managers and the Commercial Director to uncover insights and translate concepts into features that address real customer behaviors. I backed decisions with interviews of marketing, operations, architecture, and salespeople in the field.

Main dashboard

Business state at a glance

Quick information about the business state — the home of the app, where every visit starts.

Business state at a glance

Waste

Beer sold vs. beer poured

This screen elaborates the relation between the beer that was sold and the beer that was actually poured — surfacing waste leaks in real time.

Beer sold vs. beer poured

Performance

Per-beer performance over time

How each beer (draft or packaged) sold across different time scopes — daily, weekly, by event.

Per-beer performance over time

Onboarding

POS pairing

When integrating with a new bar, part of the process was confirming the correct POS vendor and version. We made it a deliberate, visual handshake.

POS pairing

Gamification

Scoreboard for engagement

To increase engagement, a scoreboard shows the users' success. Event planning tracks the ROI of special events that take place in the venue.

Scoreboard for engagement