Mentori - Find a career advisor

UX Design

Information Architecture Wireframes User Flows Animated Prototyping

Interface Design

App design Illustrations

Research

As I was researching this subject, I studied four kinds of potential users who have different needs and different goals: Student, Employee, active mentor, and proactive mentee.

This was made to create the best route to provide the best possible experience for each persona.

Scenarios

During the research, I identified several different situations and I kept my focus and developed the following:

Situation 1: The user is a mentee looking for mentors Situation 2: The user is a mentor looking for mentees Situation 3: The user is a mentor and a mentee (looking for both)

User interviews

Based on interviewing four potential users: Students, employees, active mentors, and proactive mentees I tried to get further feedback from which I highlighted the following Quotes:

“Uncertainty is frustrating.”
“I feel like driving on neutral. I wish to fulfill my potential.”
“I’m looking for someone I can trust.”
“I want to help them since I know what their difficulties are.”

Personas

Main problems and Pain points

Awareness, Some people are unaware of this concept and how it can benefit them in their career and personal life.
Student and junior level, who need mentoring are usually not familiar with people from their industry to be mentored by them.
There’s no easy way to find mentors by mentees and vice versa unless an exterior person/organization organizes it.
Supervising & productive relationships. Monitoring is difficult and helping with the creation of a fruitful relationship.
Mentees may expect help for something they want but not necessarily for what they need and can get disappointed.

Potential users

Users’ needs are to find guidance, someone to talk to, discover new things, and evolve.

Research notes mapping the four user types

How are people currently finding mentors?

In organizations

Formal programs – Formal mentoring programs offer employees the opportunity to participate in an organized mentoring program.

New-hire programs – New-hire mentoring programs are set up to help new employees acclimate more quickly into the organization.

High-potential programs – High-potential mentoring programs are used to groom up-and-coming employees deemed to have the potential to move up into leadership or executive roles.

Outside organizations

Naturally – Form a connection with a senior person (Informal/formal)

Online – Companies that offer to match between mentors and mentees.

Matching approaches

Matching by committee
Matching through self-match technology
Speed mentoring (Mentors and mentees are introduced to each other in short sessions, allowing each person to meet multiple potential matches in a short timeframe.)