Case study

OTORIO

Simplified a complex operational technology security suite, making digital risk management accessible for industrial customers fighting cyber threats.

Role
Sole UX/UI Designer
Platforms
Web
OTORIO

This case study highlights my UX/UI design work at OTORIO on two products — RAM², an OT cyber risk management platform, and remOT™, a secure remote access solution. As the sole designer, I led the design from research to ship.

Understanding the products

A deep dive into the products, their technical aspects, user profiles, and the OT cybersecurity landscape was paramount to begin the design process. This understanding formed the foundation for the work that followed.

Deep dive

Mapping the landscape

OT (operational technology) security is its own discipline — different jargon, different user mental models than enterprise IT. The first phase was learning.

Mapping the landscape

RAM²

Risk management at a glance

RAM²'s user interface was designed to allow users to intuitively manage, assess, and mitigate cyber risks. The design focuses on presenting complex data in an easily digestible format.

Risk management at a glance

RAM²

Detail when you need it

Big picture by default; deep-dive views available when a risk needs investigation.

Detail when you need it

remOT™

Secure remote access

A separate product surface for the secure remote access workflow, sharing the design system with RAM² for consistency.

Secure remote access

The intuitive design resulted in a 29% decrease in the time taken to identify and respond to cybersecurity threats.

Design system

A uniform language across products

A uniform design system was vital for consistency across all products. This system covered color palettes, typography, iconography, form and input designs, and reusable components.

A uniform language across products